Lifecycle Extension Products

con terra products follow a lifecycle. The products are divided into platform products and extension products. Extension products offer functional extensions that can be used in combination with the platform products. Their lifecycle is designed for flexibility and uncomplicated addition of new functions. The individual phases and the current lifecycle stage of the individual platform products are shown below.

Lifecycle phases

Der Lifecycle für con terra Technologies Erweiterungsprodukten besteht aus vier Phasen. Im Folgenden sind die einzelnen Phasen sowie die damit verbundenen Leistungen beschrieben.

General Availability Extended Support Mature Support Retired

Services

  • Availability via Download portal1

  • Documentation online

  • Support by Telephone/Email2

  • Integration of new functions

  • Bugfixes

  • Support for new versions of the con terra Technologies platform products

  • Availability via Download portal1

  • Documentation online

  • Bugfixes

This phase is only present in extension products that are marked accordingly.

No support

Extended services3

  • Support by Telephone/Email2

  • Support for new versions of the con terra Technologies platform products

Begin

With the release of a new major version

Subsequent to General Availability

Following Extended Support or Mature Support (if available)

Duration

Until a new major version is released, minimum 12 months

12 months

1 Current release in each case
2 The current minor release is eligible for standard support. Problems can also be reported for earlier releases; any bug fixes will be included in a future release. Previous minor releases are also eligible for support. An additional contract (see 3) is required for this. Alternative requirements can be mapped via Support Plus.
3 Additional contract necessary for effort-related service.

Information on the Lifecycle Phases

General Availability

The latest major version of a product is usually in the General Availability phase. This version is actively developed further. It is recommended to always use the latest minor version.

Extended Support

Lifecycle phase after the release of a new major version. Critical bugs will continue to be fixed. The Extended Support period should be used to plan the migration of a solution to the current major version.

Mature Support

The Mature Support phase is only available for extension products marked accordingly, please contact us if you have any questions.

Lifecycle Status of the Extension Products

The lifecycle phases of the individual con terra Technologies extension products are shown below.

Product General Availability Extended Support Mature Support Retired

map.apps Advanced Editing 1.x

✔

map.apps ETL 4.x

✔

map.apps SDI 5.x

✔

map.apps Smart Search 2.x

✔

map.apps User Management 4.x

✔

(in Dec. 2025)

service.monitor 4.x

✔

smart.finder 2.x

✔

(End of 2024)

smart.finder SDI 2.x

✔